Silver made by hand, worn every day.
Sterling silver rings, earrings and bracelets, finished in our own workshop and priced fairly.
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Home / Exchange and refunds
Exchange and refund policy
We want you to love your jewelry. Please read these terms before you order.
Standard terms
- Time frame
- You have 7 days from the day your order is delivered to request a return or exchange.
- Condition
- Pieces must be unworn and free of damage, and returned with all original boxes, labels and tags.
- Refund method
- Approved returns are refunded to the original form of payment, minus shipping fees, or issued as store credit.
Exceptions and special cases
- Custom and personalized pieces
- Engraved, monogrammed or custom-made silver pieces are final sale and cannot be returned.
- Damaged or defective items
- If a piece arrives broken or has a manufacturing defect, we will send a free replacement or give a full refund. Please report it immediately, within 24 hours of delivery.
- Return shipping costs
- Return shipping costs are deducted from your refund.
- Sale and clearance items
- Discounted and final-clearance pieces are not eligible for cash refunds. They may only be exchanged.
Questions? Message us on WhatsApp or on Instagram.