Cash on delivery across Egypt. We confirm every order on WhatsApp.

Silver made by hand, worn every day.

Sterling silver rings, earrings and bracelets, finished in our own workshop and priced fairly.

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Every piece is stamped sterling.

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Home / Exchange and refunds

Exchange and refund policy

We want you to love your jewelry. Please read these terms before you order.

Standard terms

Time frame
You have 7 days from the day your order is delivered to request a return or exchange.
Condition
Pieces must be unworn and free of damage, and returned with all original boxes, labels and tags.
Refund method
Approved returns are refunded to the original form of payment, minus shipping fees, or issued as store credit.

Exceptions and special cases

Custom and personalized pieces
Engraved, monogrammed or custom-made silver pieces are final sale and cannot be returned.
Damaged or defective items
If a piece arrives broken or has a manufacturing defect, we will send a free replacement or give a full refund. Please report it immediately, within 24 hours of delivery.
Return shipping costs
Return shipping costs are deducted from your refund.
Sale and clearance items
Discounted and final-clearance pieces are not eligible for cash refunds. They may only be exchanged.

Questions? Message us on WhatsApp or on Instagram.